• Brooks Brothers
  • Lee , MA
  • Retail
  • Full-Time
  • 295 Water St

Choose a career with America s oldest clothier

As America's oldest clothing retailer, Brooks Brothers has a long history of creating long-term relationships with both our customers and our Associates. With more than 200 stores throughout the United States and Canada and more than 130 locations abroad, we continue to grow the brand with a respect for our heritage and a vision for the future.

The diversity of our operations creates many opportunities, ranging from careers in our stores and manufacturing facilities to positions in our New York headquarters and Enfield, CT support center. The Brooks Brothers culture is rooted in our VALUES of relationships, innovation, history, fairness and celebration and our vision to be the premiere lifestyle destination for ladies and gentleman for every generation. We are proud to offer our Associates a fulfilling work environment, unique and special benefits and a wide range of opportunities for personal and professional growth.

Job Description

As the country s oldest clothing retailer, Brooks Brothers is proud to uphold the same traditions and values for nearly two centuries. We believe these are the reasons why our customers consider us to be far more than a store. Brooks Brothers has been an American icon since 1818. In 1915, our present ten-story flagship store opened at 346 Madison Avenue near New York s most prominent social organizations, including the Harvard and Yale Clubs and the New York Yacht Club. Almost 200 years later, we continue to dress ladies and gentleman of all generations and cultivate long term relationships with our loyal clients. Our stores represent our respect for our heritage and vision to be the premiere lifestyle destination. We continually strive to make this a great place to work with a strong emphasis on career development and associate satisfaction. We are consistently devoted to championing both our people and the Brooks Brothers Brand.

We are seeking a Store Manager for our Lebanon Premium Outlets location

The Store Manager (SM) ensures the Vision, Mission, Core Values, Store Sales Goals, Performance Expectations, Customer Experience and Talent Promise initiatives are consistently executed.

Reporting to the District Manager, the Store Manager is accountable for supervising a Brooks Brothers Retail Store, achieving top line sales plan results and 4-wall profitability. The SM will leverage business intelligence from our Store Operations Group to drive localized business. As a strong leader and role model exemplifying the company s core values (relationships, innovation, history, fairness, service and celebration) the SM will champion Company initiatives, attract, retain and develop top talent. The SM will strongly influence store leaders and a team of Professional Sales Associates with proven people leadership, merchandising, clienteling, selling and budgeting acumen.

Competencies:

Engagement

Takes ownership by proactively setting and pursuinghigh standards of performance for self and/or others, with respect to business development activities.

Seeks creative ways to deliver business resultsthrough client engagement and loyalty:

Experience

Delivers exceptionalin-store client experience by presenting self, brand, andproducts in a way that connects with customers and offers products

or services that meet customer needs and encouragepurchases. Leverages all available resources to improve personal salesproficiency, with the objective to achieve sales goals and improve the clientexperience.

Accountability

Takes full ownership for managing the store in an operationallyeffective manner, regularly exceeds targets for key store metrics.

Builds and develops the store team, making appropriate decisionsabout human capital, associate performance and staffing levels.Takes action to acquire, develop, retain, andgrow the store talent

Responsibilities:

  • Plan, drive and control sales performance, shrink and payroll to exceed goals.
  • Establish store s productivity goals vs results for Team to achieve sales plan.
  • Ability to attract, retain and develop top talent
  • Coach, counsel and inspire Team of Sales Associates to consistently drive sales results at a local level
  • Foster a positive work environment that encourages ideas and innovative problem solving.
  • Train and update Associates on product knowledge, selling and operational skills.
  • Leverage marketing tools (CRM), merchandising and assortments to maximize sales.
  • Ensure brand expectation through proper visual presentation of fixtures and product.
  • Communicate merchandise needs and trends to District Manager in order to maximize sales.
  • Partner with District Manager to research, create and foster entrepreneurial relationships within the community to generate desired sales results.
  • Champion corporate social Responsibility efforts by fostering community relationships.
  • Skills & Requirements
  • Ability to attract, retain and develop top talent with strong sales leadership.
  • Proven innovative thinking and demonstrated ability to engage, inspire and influence at all levels.
  • Passion for building and sustaining long term relationships that consistently optimize the customer experience and in turn deliver profitable results.
  • Embrace consumer and technological trends-online shopping/social media/POS systems.
  • High level of personal integrity with a commitment to learning and professional growth.
  • 3+ years of previous retail management experience in a luxury retail environment.
  • Ability to manage a culturally diverse team, bilingual skills preferred.
  • Degree preferred but not required.
  • Brooks Brothers is proud to offer our Associates competitive compensation, a fulfilling work environment, unique and special benefits and a wide range of opportunities for personal and professional development.

    The Brooks Brothers culture is rooted in our values of relationships, innovation, history, fairness and celebration and our vision to be the premiere lifestyle destination for ladies and gentleman for every generation. We are proud to offer our Associates a fulfilling work environment, unique and special benefits and a wide range of opportunities for personal and professional development.

    We invite you to submit your resume for immediate consideration.

    Best Regards,

    The Talent Acquisition Team of Brooks Brothers

    We are an equal opportunity employer and are committed to a healthy and safe workplace for all.

    We Value and Respect Each Other by Providing Equal Employment Opportunities. Brooks Brothers is an equal employment opportunity employer. The Company s policy is not to unlawfully discriminate against any applicant or Associate on the basis of race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

    #LI-AG1P Qualifications
    Associated topics: assistant manager, assistant store manager, co manager, department supervisor, general manager, major gifts officer, manage, retail store manager, shift supervisor, team lead

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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