• Citi
  • $75,730.00 -120,660.00/year*
  • New York, NY
  • Human Resources
  • Full-Time
  • 172 W 104th St

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  • Primary Location: United States,New York,New York
  • Education: Bachelor's Degree
  • Job Function: Human Resources
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID:


Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Job Purpose:

The Global HR Advisor to Enterprise Operations & Technology (EO&T) leads and provides the complete range of HR services for the EO&T Business Head and senior leadership team as well as managing these activities across the EO&T organization. In addition, the role is a member of the EO&T Partners Committee.

EO&T consists of approximately 20,000 employees in global locations, and has a budget of $7B in spend in support of the firm globally. EO&T is divided into 8 key organizations: Citi Tech Infrastructure, Global Functions Technology, Shared Services, Citi Realty Services, Enterprise Supply Chain, Information Security, O&T Risk & Control and Third Party Management. The organization focuses on the enterprise wide needs both technology and operations across Citi, managing today's needs and activities as well as focusing on the future needs of the business and changing offerings in the areas of new technologies, methods of operation and enhanced vendor relationship management.

In addition, the role supports: Citi Holdings which manages a portfolio of products and functions in transition; and the Productivity organization which consults across Citi and manages a variety of initiatives in support of change and transformation to enhance productivity and effectiveness.

The Global HR Advisor for EO&T manages a team of HR Advisors and coordinates the work of HRPS Generalists and HR Specialists in support of business.

Key Responsibilities:

Lead/manage a team of senior HR advisors providing full range of HR services across Citi's global locations. These services include:

o Recruitment processes across multiple EO&T sites. Focus on attracting high quality talent and relevant skills to EO&T. In addition, review and oversight of new graduate hiring
o Workforce planning and organization design (including a focus on location strategy) for a multiple year plan.
o Compensation planning as well as process management and analytics. Compensation management will include a focus on management of the C-level hierarchy and promotion process across global locations.
o Talent and leadership development with a strong focus on strengthening diversity and succession depth for senior roles
o Coordinating with Employee Relations on supporting a positive and productive work culture and environment.
o Maintaining a solid understanding of the business financials and key metrics/ drivers to review and align HR strategies and activities to support the business (e.g. managing the mix of openings in direct and non-direct staff)
Manage key relationships (internal/external) in support of business in complex matrix organization.
Strengthen the talent pipeline and succession bench for key leadership roles
Drive performance calibration to ensure a meritocracy across EO&T
Build manager capability to strengthen the organizational effectiveness and productivity
Foster manager and employee self-service.
Support and foster a positive, inclusive and engaged employee work environment with high levels of employee engagement.
Partner with HR Specialist functions to deliver HR services across employee life cycle.
Leverage analytics to drive HR and business decisions.
Leadership of /visible support to HR initiatives of systems and process improvements (GPO, Workday) reengineering processes, to improve efficiency and delivery to Citi businesses and employees.

Development Value:

Global role covering large, diversified and enterprise aligned O&T organization.
Contacts with senior business and HR leaders within Citi. Interactions with all HR functional specialists bringing HR services to EO&T function.
Significant contact and matrix management of regional HR and HRPS resources in support of global business


Fifteen years progressive HR Advisor/Senior HR Generalist experience.
Demonstrated HR leadership with consultative expertise to senior business leaders.
Experience in managing/leading team of HR professionals in multiple locations and geographies.
Demonstrated consultative and highly developed influence skill capabilities.
Degree in Business or Human Resources Management.

Leadership Standards demonstrated:
Develops our people
Drives value for clients
Works as a Partner
Champions Progress
Lives our values
Delivers Results

Highly developed interpersonal and communication skills.
Problem analysis and problem solving skills
Analytical using data for insights. HR Advisor Function Group Manager, Enterprise Operations & Technology, Productivity and Holdings
Associated topics: advisor, business partner, consultant, generalist, hrbp, human resources associate, human resources generalist, operations partner, professional, representative

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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