Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. Citi Learning drives business performance by connecting employees with relevant and innovative learning experiences when and where they need them. The Project Manager will support Citi's Chief Learning Officer (CLO) and the Citi Learning function, reporting to Citi Learning's Chief Administrative officer. This role will execute against multiple strategic project goals, transformation initiatives and communications needs. The candidate will be highly organized and motivated with demonstrated successes in managing complex organizational initiatives. He/She will implement and manage a multi-channel communication strategy to drive engagement with Citi Learning and aid in building Citi's brand externally. He/she will be able to create the relevant project planning documentation associated with driving priorities and meetings forward. The candidate will be responsible for regular status reports, executive level dashboards and presentations. He/she should have excellent interpersonal skills and work constructively with people across all businesses and regions to facilitate project deliverables. This role will interact with various HR partners across the enterprise. Key responsibilities include: - Serve as a thought partner to CLO, driving strategy, communications approach and ad hoc special projects - Assist with the prioritization, planning, organization and implementation of Citi Learning's goals and objectives - Manage the creation of Citi Learning executive level presentations, agendas and material (both internal and external) - Oversee agendas and materials for Chief Learning Officer staff and Operating Committee meetings - Work with global and regional stakeholders to ensure alignment - Project manage Citi Learning strategic priorities work streams & special projects monitoring their progress, accountabilities, making adjustments as necessary to ensure successful completion - Develop, implement and drive communication strategy, utilizing all communication channels both internal to Citi and externally - Oversee Citi Learning communication processes and procedures, serve as connection to Global Public Affairs and HR communication strategy Qualifications - Undergraduate degree required - 7-10 years' experience in project management, communications or related field in global environment with complex stakeholder group - Ability to collaborate and influence internal stakeholders at various levels in a matrixed environment: motivating others to lead - Excellent analytical, critical thinking and problem-solving skills with attention to detail - Strong verbal and written communication skills - Capable of performing effectively in complex situations with limited guidance - Ability to create high quality executive level presentations - Results oriented and ability to manage multiple concurrent projects - Ability to adapt to rapidly evolving and changing priorities; resilient and flexible EEO Statement: Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity Pay Transparency: Citi won't discriminate against anyone for discussing pay, but those with access to pay data in their work can't disclose it unless responding to complaints/investigations or legal requirements. Associated topics: analyst, audit, banking, corporate banking, equity trading, expense, finance director, investment banking, investor, revenue
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