• InBev SA
  • $58,360.00 -91,330.00/year*
  • New York , NY
  • Information Technology
  • Full-Time
  • 411 Grand St

Responsible for all aspects of Northeast Region IT Support based out of the New York CSO. Primary critical infrastructure consist of Workplace Hardware (Desktop, Laptop, Thin Clients, Mobile Devices, critical end user devices, Projectors and ad hoc devices), Workplace Software (Windows XP, Windows 7, Citrix, Outlook, Word, Excel, PowerPoint, Live Meeting, Office 365 and ad hoc needs), Network Hardware (WAN, LAN and WLAN), Data Center Battery Backup, Video Conferencing and end user support.. Will manage Vendor relationships including full-time resources in support of \"Business As Usual\" IT Support to regional employees, visitors, and supporting services. Align with vendor to maintain all SLA's and KPI's to verify all Workplace environments are supported through system maintenance and 3rd level support aligned with Zone IT support team.. Act as the Solutions IT Point of Contact to represent the NY CSO and regional offices with respect to IT support and services. Ensure a high quality of service through personal interactions, IT metrics and surveys, and personal experience. Identify and close gaps within areas of responsibility and working with ITSO management team to develop action plans with supporting budget needs. Participate in annual planning, budgeting, CAPEX alignment, and vendor performance reviews.. Travel within Region, St. Louis and additional locations as required is expected. Passport and International travel availability as needed.. Job Qualifications. Bachelor's Degree in Computer Science, Business or related field and a minimum 5 years technical IT experience. Expert knowledge and proven leadership ability to provide customer focused support of Information Technologies (Desktop/Laptop, Conference Room, Network and Applications) in a large-scale, enterprise environment. Includes; Workplace Hardware (Desktop, Laptop, Thin Clients, Mobile Devices, Projectors), Workplace Software (Windows XP, Windows 7, Outlook, Word, Excel, PowerPoint, Live Meeting, Office 365), Network Hardware (WAN, LAN and WLAN), Data Center equipment, Battery Backup systems, and Video Conferencing.. Provide hands-on confidential executive support (EBM, EBM-1, EBM-2, Visitors). Proven ability to successfully communicate plans, project/initiative status, change management and impact to all levels of IT and business units.. Demonstrated ability to technically support Information Technology projects/initiative while adhering to budgetary, resource and timeline goals. ABOUT ANHEUSER-BUSCH. For more than 165 years, Anheuser-Busch has been woven into the cultural fabric of the United States, carrying on a legacy of brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. Today, we own and operate 23 breweries, 20 distributorships and 22 agricultural and packaging facilities, and have more than 18,000 colleagues across the United States. We are home to several of America's most recognizable beer brands, including Budweiser, Bud Light, Michelob Ultra and Stella Artois, as well as a number of regional brands that provide beer drinkers with a choice of the best-tasting craft beers in the industry.. From responsible drinking programs and emergency drinking water donations to industry-leading sustainability efforts, we are guided by our unwavering commitment to supporting the communities we call home.. We are a company that believes our people are our greatest asset. We believe in the spirit of ownership because our employees take results personally and want to build something great together. We value talented employees who aren't afraid to be bold, resourceful, and committed. At Anheuser-Busch, it's not about what you studied or where you worked, it's about what you can do. If you see yourself working for a company that allows you to excel at the pace of your talent, then a career at Anheuser-Busch may be for you.. As America's leading brewer, Anheuser-Busch is committed to finding innovative ways to continually improve. It's this kind of thinking that creates a unique work environment by rewarding talent, celebrating diversity and encouraging forward thinking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.. For more information, visit www.anheuserbusch.com or follow Anheuser-Busch on LinkedIn, Twitter, Facebook and Instagram.. As the leading global brewer, Anheuser-Busch InBev is committed to finding innovative ways to continually improve. It's this kind of thinking that creates a unique work environment by rewarding talent, celebrating diversity and encouraging forward thinking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.. For more than 165 years, Anheuser-Busch has been woven into the cultural fabric of the United States, carrying on a legacy of brewing gre...
Associated topics: assistant, customer support, desk, edi, excel, help desk, information technology support, msword, support, technical support

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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