Kemper is seeking a Customer Service Representative to work in our Chatsworth, CA office. Our customer service team is the front line for assisting our brokers and providing the best service possible to our mutual insureds. The team consists of insurance professionalswho are knowledgeable and empowered to take action. Answering a high volume of calls from brokers and insureds, reviewing policy details, billing history, and taking payments as well as reviewing and processing change requests.
This position will work 8:00am to 5:00pm M-F during training and the normal working hours will be Monday Friday 10:00am to 7:00pm PST and every other Saturday.
1+ years of auto insurance experience required
Bilingual in Spanish is a plus
Our employees enjoy great benefits:
Qualify for your choice of health and dental plans within your first month.
Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
Contribute to your community through United Way and volunteer programs.
Balance your life with generous paid time off and business casual dress.
Protect what you love with discounts on home and auto insurance products.
Get employee discounts for shopping, dining and travel through Kemper Perks.
Kemper at a glance
With $11 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in auto, home, life, health and valuables insurance products for individuals, families and businesses.
Kemper s underwriting companies* are rated A- (Excellent) and Infinity Property & Casualty is rated A (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper companies service seven million policies and rank among the top 25personal lines property and casualty writers and the 2016 Ward s 50 Top Performers list of life insurance companies.
Alliance United Insurance Company is not rated.
We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V
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Associated topics: balance, collector, consumer, financial, insurance, loss, mitigation, mortgage loan, past due, payment