Office (Lowell)

Compensation

: $157,450.00 - $157,450.00 /year *

Employment Type

: Full-Time

Industry

: Government



To be considered for this position, candidates must have taken and passed one of the Massachusetts Trial Court Officer Entrance Exam to apply for this position administered in 2014, 2015, 2017 or 2019.


This posting is for positions Statewide.

Please upload a current resume to your profile in the online application process.

During the application process, please be sure to indicate which locations you prefer working in. Only indicate locatiohns you are able to travel and work in.


The Trial Court is committed to:

  • fair and impartial administration of justice;
  • protection of constitutional and statutory rights and liberties;
  • equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
  • efficient, effective, and accountable resolution of disputes;
  • prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.

The mission of the Massachusetts Trial Court Security Department is to provide safety and security for all those who work in or come to our courthouses. The Security Department seeks to ensure a safe and secure environment in which to conduct court business while maintaining professionalism, order, and decorum in the courts. Using a comprehensive training regimen, coupled with the implementation of state-of-the-art security system technologies, the department strives to ensure public safety, access to justice, and the highest customer service in the courts of Commonwealth. The Security Department is committed to employing a high quality workforce to meet the diverse needs of those who utilize the courts.

ORGANIZATIONAL PROFILE:


The Court Officer is responsible for maintaining order in and around court premises, protecting judges, jurors, witnesses, prisoners, court personnel, and the public who utilize Massachusetts Trial Court buildings and facilities. A Court Officer provides a visual security presence at court entrances/security screening stations and throughout the building; screens persons who wish to enter court buildings for weapons and other items of contraband; operates metal detectors and x-ray machines to perform the screening functions; monitors CCTV cameras to ensure safety of the public, court employees and prisoners; protects and safeguards courtrooms, grounds, buildings, employees, jurors, the public, and visitors on the courthouse premises.

The court officer is responsible for the care, custody, and control of all prisoners and persons taken into custody and held at a court facility. The court officer enforces all appropriate judicial orders and enforces all laws and ordinances as appropriate. The court officer is a member of an integrated statewide security team. The court officer works with fellow court officers, associate court officers, and the Security Department management team to identify and address all security concerns, including: promptly dealing with disturbances, exercising arrest powers if warranted, responding to and managing medical emergencies, producing reports, and maintaining logs and records to ensure the safety and security of all Massachusetts Trial Court facilities.

ORGANIZATIONAL LEVELS:

This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance through reclassification to the higher levels consistent with this job description and Trial Court policies.

Court Officer I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which include fulfilling all first level responsibilities, expectations, and learning the best practices of a Security Department court officer.

Court Officer II - This is the second level position title within this series. Employees at this second level are expected to proficiently perform more complex duties within the range of court officer responsibilities as required.

Court Officer III - This is the third level position title within this series. Employees at this third level are expected to perform advanced court officer duties with limited supervision and to be able to perform those functions within the other major work units. They are also expected to perform Security related administrative duties as needed.

SUPERVISION RECEIVED:

Receives on-site supervision from the Chief Court Officer or other Security Department designee.

Considerable professional judgment and decision making ability is required.


Court Officer I duties:

Protects and safeguards Trial Court buildings, grounds, courthouse staff, and courthouse visitors;

Provides a visual security presence at court entrances/security screening stations and throughout the building;

Screens persons who wish to enter court buildings for weapons and other items of contraband;

Operates metal detectors and x-ray machines to perform the screening functions;

Patrols assigned areas, making periodic rounds and security checks of court buildings and grounds;

Prepares and submits reports on the occurrence of fires, disturbances and accidents;

Takes steps to effectively control emergency situations by summoning assistance, taking appropriate action in disruptive situations, managing traffic in the courthouse, and participating in searches of the court premises;

Assists in building evacuations, re-entry procedures, and crowd control as appropriate;

Exercises arrest powers if warranted.

Maintains security logs and performs equipment checks as directed;

Responds to medical emergencies and renders aid;

Monitors CCTV cameras to ensure safety of the public, court employees, and prisoners;

Attends all court officer training programs required by the Trial Court and must successfully pass all training requirements;

Complies with all Trial Court policies, Security Department policies and procedures, and all state and federal laws;

Demonstrates an understanding of the Court Officer Policies and Procedures Manual and other Massachusetts Trial Court Personnel Policies and Procedures;

May be assigned by the Security Department to perform court officer duties throughout the various Departments and Divisions of the Trial Court;

Performs related duties as required and may be designated by the Security Department to participate in higher level court officer duties as necessary; these duties include, but are not limited to, courtroom security, maintaining the care and the custody, and control of prisoners.

Court Officer II duties:

Provides security for prisoners, witnesses, jurors, court personnel, and the public in the courtroom and other areas of the courthouse including the following requirements:

  • Taking appropriate action in disruptive situations in the courtroom, public areas, holding areas and other designated areas including for assaultive behavior where persons may be armed or otherwise posing a danger;
  • Subduing and/or apprehending escaping prisoners; and providing first response in other emergency situations;
  • Exercising police powers when appropriate.

Identifies security concerns and works with his/her supervisor to address and resolve these concerns;

Cares for, controls, and maintains custody of all prisoners and persons taken into custody and held at a court facility;

Provides security in all prisoner detention areas which includes monitoring, securing and feeding prisoners;

Ensures that judges instructions and other Trial Court guidelines regarding weapons, noise, food, smoking, photography, cell phones, and note taking are adhered to;

Provides a visual security presence in courtrooms, public and employee areas, throughout the building and court premises;

Documents, secures, and returns prisoner property in accordance with Security Department policies and procedures.

Inspects courtrooms, lobbies, jury deliberation rooms, and public areas for explosive devices and other contraband;

Assists in building evacuations, re-entry procedures and crowd control as appropriate;

Monitors CCTV cameras to ensure safety of the public, court employees and prisoners;

Demonstrates an understanding of the Court Officer Policies and Procedures Manual and other Massachusetts Trial Court Personnel Policies and Procedures;

Complies with all Trial Court Personnel Policies, Security Department Policies and Procedures, and all state and federal laws;

May be assigned by the Security Department to perform court officer duties throughout the various Departments and Divisions of the Trial Court;

Performs all related duties of this level and of the Court Officer I as required.

Court Officer III duties:

Protects the privacy and ensures the personal safety of judges and court personnel;

Accepts defendants into custody and holds them or releases them pursuant to the direction of the court. Escorts prisoners from the holding area to the courtroom or other designated areas;

Collects, receives, maintains, verifies, and transfers documents needed to accompany prisoners;

Provides court approved information regarding court procedures to the public, witnesses, litigants and defendants;

Locates trial participants, informs participants of the court s action, transports papers within the courthouse, notifies the judge that the session is ready to proceed, announces the opening and closing of court sessions;

Exercises arrest powers if warranted, responds to and manages disturbances and medical emergencies, produces reports, maintains logs and records to ensure the safety and security of all Massachusetts Trial Court facilities;

Maintains security logs and performs equipment checks as directed;

May perform temporary supervisory responsibilities in the absence of a Chief Court Officer or Assistant Chief Court Officer;

Performs all related duties of this level and of the Court Officer I and II as required.


All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:

Ethics and Values

Communicates and demonstrates the ethics and values of the Security Department and the Trial Court.

Mission

Understands, upholds, and communicates the Trial Court and Security Department missions.

Applied Knowledge

Understands basic court operations, knowledge of the various court departments and divisions, and a court officer's role in the criminal justice system.

Managing Conflict

Acts quickly and decisively to address an antagonistic situation, using interpersonal skills and training methods to diffuse a conflict.

Continuous Learning

Demonstrates a commitment to continuously improve him/herself through professional development.

Commitment to Diversity

Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.

Customer Service

Conducts oneself in a courteous and professional manner, towards both Trial Court employees and the public.

Collaboration

Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.


In addition to passing the entry examination, individuals must apply to a Trial Court job posting at www.mass.gov/courts/jobs and satisfy the following minimum requirements in order to be considered for appointment as a Court Officer:

A High School diploma or equivalent and at least two (2) years of experience in security, law enforcement, corrections, the military, loss prevention, emergency medical services, or direct care social services. A Bachelor degree from an accredited educational institution recognized by the U.S. Department of Education or the Council for Higher Education Accreditation may substitute for required work experience.

Some formal training in self defense is preferred.

Ability to demonstrate respect, courtesy, sensitivity and discretion in dealing with court personnel, attorneys, jurors, litigants, public and the media;

Ability to interact calmly with individuals who are under physical and emotional stress;


Ability to understand and execute all policies and procedures of Court Officers as well as Massachusetts Trial Court Personnel Policies;

Ability to meet and maintain physical fitness to perform court officer duties, including but not limited to, standing for long periods of time, transporting prisoners from the lockup to the courtroom, placing leg restraints on prisoners, and responding to disturbances by subduing or pursuing prisoners;

Ability to exercise discretion in handling confidential information;

Ability to communicate effectively both orally and in written form;

Ability to prepare detailed security reports and to maintain security logs;

Ability to work dependably and professionally with co-workers, supervisors, judges, court employees, attorneys, and members of the public;

Ability to multi-task in a fast paced and stressful environment;

Ability to travel within the Commonwealth if necessary;

Knowledge of security, law enforcement, and corrections measures and practices.

REQUIREMENTS FOR COURT OFFICER II:

A minimum of three years of experience as a Court Officer I;

Certification of satisfactory attendance at all court officer training programs as required by the Trial Court and the successful completion all Security Department training necessary for the position of Court Officer II; and

The satisfactory performance of all job duties and assignments as determined by the Trial Court Security Management Team.

REQUIREMENTS FOR COURT OFFICER III:

A total of 7 years or more as a Court Officer, at least three of which must be as a Court Officer II;

An Associate s Degree from an accredited college or university or minimum of 60 credit hours in an accredited college or university degree program; Note: Employees with qualifying, honorable U.S. Military service receive either educational or tenure credit towards promotion to CO-III.

Certification of satisfactory attendance at all court officer training programs as required by the Trial Court and the successful completion all Security Department training necessary for the position of Court Officer III; and

The satisfactory performance of all job duties and assignments as determined by the Trial Court Security Management Team.


PLEASE NOTE:

Employment is contingent upon passage of a Physical Abilities Test, a medical examination, a background check, and completion of academy training. Please visit:

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