Customer Success Engineer (Auburn)

Employment Type

: Full-Time


: Miscellaneous

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What makes us Qlik?

Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone at any skill level the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 45,000 customers around the world. If you think we are interesting, please read on we may be looking for you!

The role will be based in either King of Prussia, PA or New York, NY

What makes you Qlik?

We are looking for a Customer Success Engineer

The Customer Success Engineer will work alongside Customer Success managers to provide system architecture and development strategy advice to our most advanced customers, ensuring that implementations are timely, successful, scalable, secure according to best practices.

You will support and advise Qliks customers to integrate the Qlik platform within enterprise deployments, integrating third-party products while leveraging on-premise and cloud platforms to assure high performance and availability. In order to do so you need to be comfortable with the concepts of dev-ops methodologies, scripting and security.

How you will spend your time as our Customer Success Engineer?

  • Understand Qliks in-memory data discovery architecture and advocate and communicate adherence to Qliks best-practices and standards;
  • Advise customers on highly scalable technical solutions that integrate Qlik products with customers enterprise systems;
  • Providing hands-on assistance with designing and provisioning secure and scalable Qlik environments for on premise and cloud based platforms (AWS or Azure);
  • Solve client technical issues and providing coaching to client technical staff on the Qlik platform.
  • Scope of role focuses:Technical Architect: Implements, troubleshoots, and optimize solutions leveraging multi-cloud/linux/containersData Scientist: big data developer designs solutions capturing and analyzing data from big data technologies to make data-driven decisions, as well as debugs, monitors, and troubleshoots solutionsAbility to travel up to 40%
  • You will be successful if you have

  • Minimum of 3 to 5 years of experience managing internal and/or external clients in the delivery of large infrastructure solutions, including server, storage and network infrastructure planning
  • Hands on experience designing and deploying complex solutions on-premise and in the cloud
  • Understanding and experience working in Windows and Linux environments
  • Experience with data modeling and extract, transform and load (ETL) processes
  • Experience with containers services in Docker/Kubernetes
  • Experience with deploying and managing applications in cloud environment (AWS or Azure)
  • Familiarity with server hardware selection, design and troubleshooting
  • Understanding of enterprise platform topics like High Availability, Load Balancing, and Storage
  • Understanding of application layer protocols, such as HTTP/S, TCP/IP, UDP and Web sockets
  • Demonstrated understanding of networking and firewall concepts
  • Experience with SSO-related software such as ADFS, SiteMinder, OpenSSO, Auth0, Okta or other SAML providers
  • Understanding of enterprise platform security and concepts
  • Excellent presentation and communication skills to technical and non-technical audiences
  • Strong client-facing consultative skills, able to act as a customer advocate
  • Our way of giving back

    To our communities, to the world, and to you is a core part of the culture at Qlik.We encourage our employees to participate in our numerous Corporate Responsibility Program initiatives.

    The role will be based in either King of Prussia, PA or New York, NY

    If you think this position is interesting, you are welcome with your complete application in English. Apply as soon as possible as we are working continuously with the applications for this assignment.

    Qlikis not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee atQlikvia-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property ofQlik. No fee will be paid in the event the candidate is hired byQlikas a result ofthe referral or through other means.

    Qlik is an Equal Opportunity Employer and does not discriminate on the basis of any protected category or characteristic. We value the diversity of our workforce. If you need assistance due to disability during the application and/or recruiting process, please contact us via the Accessibility Request Form

    *LI-TU#mid-senior level

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