IT Build Specialist, Salesforce Administrator (Auburn)

Employment Type

: Full-Time

Industry

: Information Technology



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Company OverviewAbout TD Bank, America's Most Convenient BankTD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol \"TD\". To learn more, visit www.td.com .Job DescriptionAbout This RoleWe need someone to provide authoritative advice and lead in system and application administration, installation, configuration/provisioning, platform planning and design, integration and release and deployment management. This is a challenging role that will further hone your knowledge and skills in this area of expertise.You will work with stakeholders, engineering team leadership and subject matter experts to serve as primary system administrator for the Salesforce Financial Services Cloud and Sales Cloud environment with prior experience and knowledge of DevOps. If you are a problem solver, superb communicator, a true teammate and eager, motivated self starter then this is a perfect fit for you.Meaningful work is fueled by meaningful performance and career development conversations with your manager. Here are the essential job functions of this position: Serve as primary system administrator for the Salesforce.com environment with TD Wealth users Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks Complete regular internal system audits and prepare for upgrades Lead Salesforce.com data feeds and other integrations Coordinate the evaluation, scope and completion of new development requests. Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities Assist in training of new users, and grow the Salesforce.com skill set across the organization Effectively act as the liaison between our users, vendors and the application development teams Work independently with members of the user community to define and document development requirements Negotiate solutions to complex business scenarios with multiple partners and business use cases/agendas. Configuration of Salesforce Financial Services Cloud and Sales Cloud Execute on and report on the technical scope and client expectations. Coordinate solution testing and end user sign off.RequirementsWhat can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. Here are the minimum requirements for this position: Undergraduate Degree or Technical Certificate. Graduate Degree preferred. 7+ years relevant experience. Experience as a primary domain expert in multiple areas and a consultant on all aspects of operational support and solutions. Interest in improving expertise, knowing the latest about emerging industry trends, new technologies and best practices to help deliver effective client solution. Previous experience working independently and autonomously as a lead on diverse, highly-complex and multi-faceted assignments and can be an inspiring and reliable coach and educator for small teams. Strength as a key resource in technical knowledge transfer between project teams, the business and/or outside vendors. Must be eligible for employment under regulatory standards applicable to the position. Experience and knowledge of DevOps in Salesforce.QualificationsPreferred Qualifications - Here are the preferred qualifications for this role: Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and lead laterally and upwards Creative and analytical thinker with strong problem-solving skills Demonstrate exceptional verbal and written communication skills Demonstrate ability to communicate effectively at all levels of the organization Ability to critically evaluate information gathered from various sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes Prior experience as a Salesforce.com administrator Experience with Salesforce Financial Service Cloud, Community Cloud and Sales Cloud Saleforce.com Admin (ADM201 and ADM211) certified Sales Cloud, Financial Services Cloud and Developer certifications preferred Shown ability to design and implement new processes and facilitate user adoption. Demonstrable understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Solid understanding of Salesforce.com best practices and functionality Strong data management abilities A documented history of successfully driving projects to completion Experience writing functional specifications, specifically for Salesforce requirements. Experience with data migrations from third party technology to Salesforce.com Experience designing and building third party integrations with Salesforce.com Development experience with either JAVA or Siebel Prior OO programming in JAVA, Ruby or .Net preferred Previous experience working in a SCRUM or Agile environment preferredHours40InclusivenessAt TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at ...@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Associated topics: application architect, c/c++, design, design pattern, develop, devops, lead, programming, senior software developer, software engineer lead

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