Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Northern Boston, MA and surrounding areas

THE ROLE

The Equipment Technical provides quality service throughout an assigned territory - see for yourself how one of our technicians describes a day in the life by clicking here !

WHO WILL LOVE THIS JOB
A creative problem solver:you are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
A clear communicator: you are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
A goal-oriented individual: you find deep satisfaction from independently checking things off your to do list and enjoy the freedom manage your own time
A constant learner: you are not afraid to ask questions and are constantly striving to refine your technical expertise


TOP 3 RESPONSIBILITIES
Repair commercial espresso, coffee brewing, coffee grinding and water systems throughout an assigned territory
Own relationships with your customers and inspire customer loyalty through providing professional and reliable services that adhere to all safety rules
Meet Service Level Agreement (SLA) requirements required by customers, which includes conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork


QUALIFICATIONS
At least 1 year of experience servicing equipment in a customer facing environment
Ability to work on commercial espresso, coffee brewing, coffee grinding, and water systems
Must like coffee: Tasting is the final step in all repairs
Preferably, you have previous experience with proper testing equipment and practices for general electric and water (such as use of a multimeter)
Computer and mobile device proficiency to order inventory, manage scheduling, and other tasks
Must possess a valid driver's license (of the required class for the jurisdiction) with a clean driving record
Must be able to lift 50 lbs. without assistance
High School diploma or equivalent is required


WHY VIXXO

We have great opportunities for people who are both mechanically inclined and inclined to deliver great service. If you're a team player, detail-oriented and have a passion for coffee, your dream job could be waiting for you.

Just like you would, we hold ourselves accountable for growing the company and meeting aggressive goals. We also work equally as hard at growing our corporate culture, which includes Vixxo's commitment to diversity and the fact great minds think differently.

This position will be located within 08015, 08060 and 05401

To learn more, TEXT Vixxo to 25000 and our virtual assistant Olivia will connect you with our talent team.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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