Director of Queens Zoo - Wildlife Conservation Society (Auburn)

Employment Type

: Full-Time


: Government

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Job Description

TITLE: Director, Queens Zoo REPORTS TO: Director of City ZoosDIRECT REPORTS: Curator of Animals, Manager of Security and Admissions, Operations Manager, Administrative Assistant CO-MANAGE: QZ Curator of Education, City Zoos EGAD personnel, Manager of Horticulture COORDINATES WITH Director of Education; Director of City Zoos Operations
PRINCIPAL RESPONSIBILITIES: Oversee the daily operations of the Queens Zoo (QZ) in the areas of animal management, operations and maintenance, security, admissions, and horticulture.Ensure that QZ provides the highest level of guest satisfaction.Maintain the Societys standards for excellence in animal care and management. Collaborate with staff of the Zoological Health Program and other WCS Animal Departments to ensure the physical and psychological health and wellbeing of the animals at QZ. Prepare operating and capital budgets for QZ. Coordinate budget requests and submission with the overall City Zoo budget submission under the direction of the Director of City Zoos.Manage the zoos approved operating budget in accordance with established WCS policies and procedures. Provide regular budget updates to the Director of City Zoos and as requested quarterly by WCS Budget Office.Maintain regular communications with the Director of City Zoos. Provide updates on at least a weekly basis for routine matters and on a real-time basis for critical or emergency situations. Ensure daily QZ facility reports are provided to Director of City Zoos on a timely daily basis.Foster open and effective communication among QZ staff and with direct reports.Represent QZ in union matters with DC37 e.g. contract negotiations, labor/management meetings, grievances as requested.Collaborate with the Director of City Zoos and relevant staff across WCS on issues of long range planning, financial management, policy, development, and other administrative operations.Provide leadership to ensure QZ maintains all required permits, licenses, and satisfies regulatory requirements (e.g. USDA, City of New York), and Association of Zoos and Aquariums Accreditation standards.Collaborate with other WCS departments (e.g. Education, Animal Health, BZ, CPZ, QZ, NYA Animal Departments, EGAD) across WCS to ensure a consistent, integrated approach to programmatic activities.Collaborate with WCS colleagues to develop and implement both short-term and long-term strategic and master planning for QZ within the overall WCS strategic plan and mission.Collaborate with WCS departments outside the Zoos & Aquarium Division to enhance Queens Zoo and the WCS mission (e.g. Business Services, Marketing, Communications, Events, Development, Global Conservation, Government Affairs, Office of General Counsel, etc. as requested).Represent QZ with various government agencies, community groups and outside organizations as required.Maintain a personal commitment to scientific excellence through continuing education, projects, presentations and peer reviewed publications.Foster the scientific competency of programmatic staff and provide leadership in creating and sustaining zoo based research and conservation initiatives.Ensure that Queens Zoo staff understand and adhere to all established WCS policies and protocols. Actively engage in supporting efforts to ensure Equal Employment Opportunity and to enhance Diversity and Inclusion among QZ and WCS staff and applicants.Actively engage in Association of Zoos & Aquariums (AZA) and other appropriate professional organizations. Director must maintain an AZA Professional Fellow membership.

Qualification Requirements


A demonstrated knowledge of the operation of a zoo, aquarium, or similar public facility is required, along with a willingness to learn new skills in zoo/aquarium management and leadership.Demonstrated leader who can clearly communicate expectations, make appropriate decisions, and will collaborate effectively with peers, managers, direct reports, and outside collaborators in order to further QZ projects and initiatives.Outstanding written and oral communication skills with the ability to communicate effectively with both small groups and large audiences.Minimum of 7 years experience in middle to upper management.Demonstrated ability to successfully lead and manage a diverse staff.Experience with recruiting, training, and supporting staff.Experience with animal care and welfare preferred.Excellent team building and consensus skills; outstanding interpersonal skills to work effectively with a wide variety of people at all levels.Experience working with government entities and officials at a local level.A history of publication and/or other professional activities.Bachelors Degree required; Masters or Ph.D. preferred.Knowledge of Microsoft Office suite of software and ZIMS Animal Record Keeping System is preferred.Drivers license is required.


The position requires work in office environments as well as outdoor work in all weather conditions. Tasks require manual dexterity and ability to safely use tools (e.g. computer keyboard, copiers, hand tools). Some tasks require climbing, kneeling, bending, navigating uneven terrain, and moderate lifting up to 50 pounds.


Associated topics: agriculture, burro, environment, environmental, fisheries, forest, horse, horticulture, nature, tree

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